Receptionist is responsible for providing reception and clerical support in order to ensure that services are provided in an effective and efficient manner. Key responsibilities: Deal with any queries either in person, via phone, email and general correspondence in a professional and timely manner. Meet and greet clients/visitors. Answer main reception telephone, directing calls, taking messages and answering general queries. Regularly update the phone list and office contacts. Word processing of documents. Provide general office support to staff as requested. Implement and/or improve office procedures in consultation with other respective Managers. Record and stamp outgoing mail. Book outgoing couriers. Distribute incoming courier deliveries and open, date stamp, record and distribute incoming mail. Assisting the team with daily administrative tasks.